How can we help?
We're here to help you get the most out of Family Photo Maker. Reach out to us anytime.
Email Support
Send us an email and we'll get back to you as soon as possible. We typically respond within 24 hours.
support@familyphotomaker.comFrequently Asked Questions
How do credits work?
Each photo generation costs 45 credits. You can purchase credit packs or subscribe to a plan for regular credit refills. Your credits never expire.
How long does generation take?
Most generations complete within 30-60 seconds. Complex scenes with multiple people may take slightly longer.
Can I get a refund?
If you're not satisfied with your purchase, please contact us within 7 days and we'll work with you to make it right.
What photo formats are supported?
We support JPG, PNG, and WEBP formats. For best results, use high-quality photos with clear, well-lit faces.
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